Terms and Conditions


Welcome to OM SHIV SAI INTERNET SERVICE (OPC) PRIVATE LIMITED. These Terms and Conditions govern your use of our internet services. By using our services, you agree to comply with these terms. Please read them carefully.

Service Description

OM SHIV SAI INTERNET SERVICE (OPC) PRIVATE LIMITED provides internet services, including but not limited to broadband, Wi-Fi, and related services, as detailed in your service plan. The quality and speed of our services may vary depending on your location and the package you've chosen.

User Obligations

You agree to use our services for lawful purposes only. You will not use the service for any illegal, harmful, or abusive activities.

You are responsible for maintaining the confidentiality of your login credentials and ensuring the security of your network.

You are prohibited from sharing your internet connection with unauthorized users or reselling our services.

Service Availability and Maintenance

We strive to provide uninterrupted service; however, we do not guarantee constant availability.

We may perform maintenance or upgrades that temporarily interrupt service. We will notify you in advance when possible.

Billing and Payments

You agree to pay the fees associated with your chosen service plan as detailed in your contract.

Payments must be made on time. Failure to pay may result in service suspension or termination.

Billing disputes should be reported within 30 days of receipt of your bill.


Either party may terminate the service with notice as per the terms of the contract.

We reserve the right to terminate the service immediately if you violate these terms.


We collect and use your personal information as described in our Privacy Policy.

Intellectual Property

All content, software, and intellectual property on our website and within our services remain our property.

Limitation of Liability

We are not liable for any indirect, consequential, or incidental damages that may arise from your use of our services.

Refund Policy

Refunds will be issued only in cases where OM SHIV SAI INTERNET SERVICE (OPC) PRIVATE LIMITED fails to provide the services as agreed upon in the contract.

Refund requests must be submitted within 30 days of the issue that necessitates the refund.

Refunds will be issued within a reasonable timeframe in the original form of payment.

Refunds will not be provided for reasons outside of our control, including but not limited to natural disasters, acts of vandalism, or interference by third parties.

Contact Information

For any questions or concerns related to these terms and conditions or the refund policy, please contact us at: